@EG, thank you for getting the concerns moved over to us.
Hi there, @user_5aee8c, thank you for taking the time to reach out to us through our Xfintiy Forums. I understand needing a little extra time to make a payment. Let's review the options available. To get started, please send us a direct message with your full name and service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
@user_5aee8c That is great to hear. I am glad everything has been taken care of for you. If you ever need us please do not hesitate to create a new post. I hope you have a wonderful rest of your weekend.
EG
Expert
•
110.3K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCValerie
Official Employee
•
974 Messages
2 years ago
@EG, thank you for getting the concerns moved over to us.
Hi there, @user_5aee8c, thank you for taking the time to reach out to us through our Xfintiy Forums. I understand needing a little extra time to make a payment. Let's review the options available. To get started, please send us a direct message with your full name and service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
2
EG
Expert
•
110.3K Messages
2 years ago
@XfinityValerie
Quite welcome !
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