Internet bill doubled this month

user_0mre6z, hello there, and thanks for reaching out. I completely understand your frustrations and can relate. Usually this happens when promotions expire. I would like to do an account review for you if you'd like. I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and complete service address to help us locate your account. Let me know if you have any questions.