manzo1's profile

New Poster

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1 Message

Tue, Dec 29, 2020 1:00 PM

Increase in my bill

Last month I paid $147.

This month my bill is $159.  I did receive a credit, which decreased it to $154 but why the increase?  I'm not aware of any changes to our service on our end

Responses

Again

Expert

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25.8K Messages

6 m ago


@manzo1 wrote:

Last month I paid $147.

This month my bill is $159.  I did receive a credit, which decreased it to $154 but why the increase?  I'm not aware of any changes to our service on our end


Do you read the notes on your billing statement?  It sounds as though there was an increase in fees.

New Poster

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4 Messages

6 m ago

Just look at your fees in your bill you are getting sought more money for watching the Cubs

ComcastAmir

Official Employee

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6.3K Messages

5 m ago

Hello manzo1, thank you for reaching out here with this concern. The information that (Again) shared is correct I am seeing an increase in fees in your area. If you have questions about a specific charge I'd be more than happy to address your concerns privately. 

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