Katherine119's profile

New Poster

 • 

1 Message

Tue, Nov 24, 2020 5:00 AM

Exceeded too many attempts inputting payment instrument

I recently tried adding new payment information and keep getting an error saying too many attempts have been used and it us unable to process. How can I fix this. I need to add a new payment ASAP.

Thanks in advance!

Responses

Official Employee

 • 

2.5K Messages

7 m ago

Hi, Katherine119. Good afternoon! Sorry to hear about the error you're receiving. We can definitely take a look and see what we can do to help. Please send me a PM with your first and last name. I will review your account details and we can get this figured out for you. Talk soon!

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here