friendjulia's profile

New Poster


1 Message

Mon, Dec 7, 2020 5:00 PM

Changing Plan


My current plan bundle include Internet, TV and home phone. I would like to cancel TV. Is there any options available? Or is there any way to lower my bill? It's more than $200 a month, too much! Thank you!



Official Employee


2.3K Messages

6 m ago

Hello friendjulia, thanks for reaching out to us on our Forums page. We appreciate you wanting to continue service with Comcast and definitely understand the need to have a manageable bill. We can certainly assist you in reviewing any available promotions better fitting for your overall needs. To better assist, can you please send me a Private Message including your first and last name as it appears on the account?


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here