Visitor

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1 Message

09/13/2026 7:57 PM

Billing

I qualified for the discount program for 14.95 a month but I was charge 50$. 

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Expert

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122.2K Messages

1 month ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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3.1K Messages

1 month ago

Hey @user_9a9kks, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to review the Xfinity account, billing, and services. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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