Hey @user_o9w43b , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out concerning your Tv's. I would be more than happy to offer my assistance looking into this further for you. Has there been any troubleshooting steps completed?
This issue finally got resolved on 11/6 or 11/7.Comast says there were no outages because of signal to home and did not recognize pixelation!!II met maintenance mgr who said there pixelation issues in other neighborhoods.I am asking for a credit!!Thank you
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message": Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
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XfinityJanelle
Official Employee
•
1.9K Messages
25 days ago
Hey @user_o9w43b , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out concerning your Tv's. I would be more than happy to offer my assistance looking into this further for you. Has there been any troubleshooting steps completed?
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user_o9w43b
Visitor
•
3 Messages
25 days ago
This issue finally got resolved on 11/6 or 11/7.Comast says there were no outages because of signal to home and did not recognize pixelation!!II met maintenance mgr who said there pixelation issues in other neighborhoods.I am asking for a credit!!Thank you
1
0