1 Message
Bill increased by ridiculous amount, need it fixed or will be cancelling service
My bill went from 50 dollars to 131 dollars overnight. The difference is frankly insane and I will not accept this. Either I need the bill to be corrected and my rate to be fixed in future or I will be moving to a different service provider that doesn't try to decieve me and charge exorbitant amounts of money for my service.
XfinityRaul
Official Employee
•
1.6K Messages
2 months ago
Hello, @mstrey. Thank you for making us aware of your bill increase concern via Forums. I would be more than happy to review your account to see what we can do to help reduce your monthly bill.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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