Been with you guys 2 months and my price is supposed to be locked in and you raise my bill already ???

Hi, @cap10d-71, I can understand just how frustrating it is to see your bill has increased when we've got the account set up with a promotional rate. I'd be happy to take a closer look into this for you right away.

Could you please send our team a message with your first and last name, and address? 

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• Click the "direct message" icon
• Click the "New message" (pencil and paper) icon
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• Press Enter to send it