shrmitul's profile

New Poster

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1 Message

Thu, Oct 22, 2020 11:00 PM

Auto payment did not work

I had auto payment setup since the start of service. But last month it did not work and now I have been charged $10 as late fine.

This is a technical issue from your side can you please look into this

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ComcastJoeTru

Official Employee

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6.7K Messages

7 m ago

Hello shrmitul. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account and your billing & payment issue. To get started, please send me a private message and include your full name and service address so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.

I am an Official Comcast Employee.
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