auto pay never works, big suprise
Didn't take charge out the first time and I had to get the service charge refunded. Comcast said I didn't put the credit card # in right. Happened again this month, but I caught it and marked it on my calendar when Comcast tries to charge. I had to make a single payment with a different credit card. BTW, 2nd time, I called credit card co. I didn't put the number in wrong. Why always blaming the customer when your payment doesn't work properly? Customer service is nonexistent they always come up with a nonsolution. Fix the system. This is not MY fault or any other customer's fault. Do not try to get more money by charging service fees when your system does not work. $10 discount for auto pay that eventually costs $50 in late fees and a dip in credit report. I wish Verizon would get here so we have choices.