Visitor

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1 Message

Saturday, May 23rd, 2026 4:43 PM

Are there any offers close to the new customer deal(s)?

Hello! My promotional offer ended recently and I was able to swap to a different plan with some help from an agent but I noticed on the website that new customers can get $50/month for gigabit, is there anything similar or close at least for current customers? 

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Official Employee

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3.3K Messages

14 hours ago

 

user_uwbv7l, Hi there! I completely understand why that offer caught your attention. Thanks for reaching out to our team of experts to help over social media. The $50/month gigabit pricing you’re seeing is typically a new customer promotional offer, and those can differ from what’s available on existing accounts. That said, we definitely don’t want you to feel like you’re missing out. We’d be happy to take a closer look at your account to see if there are any current promotions, loyalty offers, or plan adjustments that could get you closer to that price point or better fit your needs. If you’re open to it, would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, input our shared handle "Xfinity Support" to send us a direct message and we’ll review your options together.👍

 

Official Employee

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365 Messages

4 hours ago

Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!

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