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WindsurfMaui and melmoldy,
It is possible to change your phone number but there is no way to guarantee a certain area code or set of numbers. The system randomly generates the next available number based on zip code. So if the area codes in one zip code are all taken, you are automatically given the next, nearest area code as your new number.
JosephSherman, I wish I had a date for you, but I don't. I don't even want to speculate a particular month because I know how important this is to a lot of people.
OVT, I understand what you're saying. As we continue to grow this service, many things that weren't offered before will be offered in the future. For example, at launch, we didn't have the system ability to change a phone number after activation. Now we can. Unfortunately, it's just a waiting game. Hope you all are in for the ride.
Hello SueRL, you can track your technician by downloading the "My Account" app. Once you download it please sign in with your username/password, then you will be able to see the work order that has been scheduled as well as a map with a little Comcast truck on it indicating the exact location of the tech. You will also get a notification sent to your phone when the tech is on the way and when the tech arrives at your home.
Hi laurigrivy, the information that (Again) provided is correct. Also if you want to change the primary username you must log into your account and then click on the internet tab then go to users and preferences to change the primary email on your account.
Hi sugar67, the Xfinity Stream app is working as designed. You can view recordings and other on demand content from the app while away from home but most live content and some movies may be listed as "Watch in Home Only" due to rules and restrictions set by the networks. If you would like to watch a specific show or event you must set your DVR to record the program and then you will be able to take it with you anywhere.
Hi squam9, the information that the representative provided is correct. You must go into a local Comcast service center with the account holder and the person that is taking over the service with proper ID to have the services transferred. We do not have this process in place to make things difficult for you, but it is in place to protect the account holders personal information and their account.