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On the Xfinity My Account app near bottom it shows the services you have, and the services connected. I have TV and Internet. But on the app it doesn't show the TV section. Was there before now it's gone?
Hi, would you try going to the settings (gear) on the app and logging out and then back in?
Hi, transformer41 - Are you getting an error message when you try to pay your bill via the cable box? You can do it by accessing the Settings menu (press XFINITY button on your remote and choose a little gear icon) => My Account => Balance Due => Pay Now. Please let me know if you get any issues.
Can someone help me out here please? I can't figure out how to be able to hookup face book on my tv from my desk top? Thanks for any advice...
X1 offers a link to your public images on your FB account (log in at https://secure.xfinity.com/profile/# with your FB account user/pass).
Why does xfinity require a password when I already have a comcast password?
you are posting about the mobile Xfinity My Account app. You must log in to the app so the app has authorization to view information on your account. It is the same password you would use on any of the other apps like Xfinity TV Remote and Xfinity Stream TV.
Look on the My Account page; there's a link at the top left of this page. You'l probably have to sign in again. Look for Settings in the black band at the top of the page. Scroll down to Legal Agreements and Contracts, or use the link on the left side of the page. If you're under a contract, that's where you'll find it.
Thanks for your help. I was not clear in my comment and I am sorry for that. I have an old cable box that is showing up on MyAccount app. It is still showing up even though it has been replaced. Trying to find a way to remove it. Thanks.
The equipment usually disappears once the item has been scanned back into comcast's inventory.... it can take a few weeks sometimes before old equipment drops off the list.
If ti bothers you that much, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR about it....they may be able to bump this up to a higher level of support, but since it is a standard process, they may just let the existing arrangement take its course.