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The latest update from 1/23/18 to the Home app crashes when I access the cameras, it worked perfectly for years before that. I'm on iOS 9.3.5 which currently is the latest version for my iPad. The new version states it needs iOS 10 or later. Any way to get the older version back, or fix the new version?
wwhen I try to connect to the home portal through the mobile app or even the web portal. I am told to have the primary user grant me access. I am the primary user.
Any ideas what is going on?
When I had my Galaxy S5, I had no problem with the cameras streaming on my phone. Alas, it died last month, so I now have a new phone (a Galaxy J3 2017). While I have no problem signing in and getting an initial camera view, it will not stream and quits within a few seconds. I have uninstalled and reinstalled several times to no avail. Help would be appreciated.
How do I download the xfinity home app for my home computer to use for a monitor?
For rules created on the mobile app -
Some rules work, some do not...
Rules to automatically arm or disarm DO work.
Rules to notify when disarmed DO work.
Rules to notify (by any means) that a door or window opens, or remains open, do NOTHING.
Rules created on the web portal all DO work.
Hi, I'm getting a pop up message on my laptop screen from XF reminding me of the following: "Don't have the XF WiFi Hotspots App? DL it now for enhanced security features." Afer following all the instrcutions to do that....it strongly recommends I check out the to the App Store for best results. The push seems to be for me to either rent or purchase that Gateway tower; is that what I need for the secure WiFi Hotspot connection? Btw, I'm a Senior and really need help here? Woudn't want my personal financial and other vital info to wind up in the wrong hands---my biggest worry with all the hacking going on today. Thanks, appreciate any help from those in the know.
Hi, chuckdj2 - Don't click on any pop ups. They could be dangerous for your computer. You don't need to use XFINITY WiFi hot spot while you are at home. Only connect to your home WiFi, it has better security and speed. If you would like to use XFINITY WiFi hotspots around the city - you just need to have the XFINTIY WiFi App installed on your phone or tablet; your XFINITY username and password to login. If you have have any questions - please let me know. I'm here to help.
Having issue login into xfinity home app on iphone 5s have try to uninstalled and reinstall with the same result, any help would be appreciate have not done any ios upgrades in the last 3 months
Confirmed same user id and pw is working off husbands android phone