New to the Community? Start here.
I have Comcast internet but not cable. If I signed up for Basic cable, would I be allowed to use the ID GO app even though ID is not in the Basic cable package? Thanks!
No, you'd be limited to programmers which are included in your subscription.
I would love to see an answer to this question. I purchased a new tablet and now I get an error when I am in my kitchen I can't screen mirror with my new tablet. I can with my old tablet.
Programmer contracts do not allow mirroring, AirPlay, GoogleCast or HDMI connections to external displays. You can, however, use the website (tv.xfinity.com) to cast with the Chrome browser or connect to a TV via HDMI (there's no reasonable way to block this since PCs require external displays.
The old X1 ANDROID remote app worked great. I could control my X1 DVR. Now that it no longer functions I uninstalled it and installed your new Xfinity remote app.I can not navigate to control my X1 box. This is terrible!!!! My wife will start a program with her old X1 hand held remote and I can't do anything but look at the guide or saved program. I have 55" TV why would I want to look at listing on my smart phone?They call it a remote without the controls (like the old version had) you show pictures of on Google play (see below). But there is no way to navigate to that control. I'm very sadIs there anyway to reactivate your old app and call it something else like an X1 DVR controller.
On the new XFINITY TV Remote app for Android, look for the microphone button (lower right corner). If you click that and scroll through the screens, I think you'll find what you're looking for.
Hi..Not sure why we're getting caught up in semantics of "push" & "sync". The simple gist of the problem is that programs should be available to both devices and they are not. Whether they push, sync, record independently, whatever...matters not to me.
Re-stating the problem: I have plenty of cDVR capacity (nowhere near 60 hours), yet only a portion of the programs on X1 (those recorded after 19 January) are also available for me to watch on cDVR. All I want to know is why more X1 programs (recorded before 19 January) aren't available for me to watch since I have ~30 hours of cDVR space.
Cloud DVR recordings are entirely separate from those on your physical DVR. When you schedule a recording, they go to "The Scheduler" (I know, creative name!) which tells your set-top box to record the show and also tells the Cloud DVR to record the show. For your TVs, when a recording fails to record on your physical DVR, we'll check and see if there is a Cloud DVR recording and play that back on your set-top box. If the Cloud DVR recording also failed, we'll play back the On Demand version, if available.
The problem is, if the Cloud DVR recording fails (for whatever reason - capacity, glitch, IP streams are down, and etc), there is no way to play the recording from your physical DVR on a mobile device or PC (i.e., physical DVR recordings can ONLY play back on the set-top boxes within your home). Also, if you just recently got the Cloud DVR added to your account, only recordings made AFTER that point will be made in the Cloud.
Finally, in an earlier post you mentioned that you have all your recordings set to "Save for 1 year". This can be risky, once your Cloud DVR hits capacity, no new recordings will take place in the Cloud. Cloud DVR has a 60 hour capacity while your physical DVR is 100+ hours (depending on HD/SD and compression, etc.).
You can learn more here:
I've tried on two different Roku sticks, both from the iPhone Roku app and the stick itself. From the iPhone app, I justs get a blank screen when I search for and select Xfinity Streaming Beta. On the sticks, searching for Xfinity shows an generic channel icon with a big question mark in the middle. Selecting "add this channel" starts the install process which then terminates with no message, returning me to the prior screen.
I just tried this for the first time last night.
Thanks for any insight anyone can provide.
On which model of Roku sticks are you attempting to install?
What Roku devices can I use the app with?
Initially, the XFINITY TV Beta app will only be available for use on the following Roku players: Ultra (4640), Premiere (4630), Premiere (4620), Express (3710), Express (3700, 3710), Roku TV (5XXX, 6XXX: Models within the 5000 and 6000 range), Streaming Stick (3600), Roku 4 (4400), Roku 3 (4200, 4230), Roku 2 (4210). The XFINITY TV Beta channel will only appear in the channel store for eligible devices. Devices must be on minimum firmware version 7.5.
Current content license agreements prevent Comcast from enabling this feature on there applications. In order for the feature to work, Comcast must allow the applications to take advantage of the Chromecast features, but many things may prevent Comcast from doing so such as the content provideers and that it may allow people to watch content without having to subscribe the to set-top box rental fees. There are many pros/cons to having this feature activated or not. I hope this information was helpful.
I cant watch any local programs. Error message says "you must be connected to your home network" but i see iam connected to xfinity wifi. What is wrong?
The network "XFINITY WiFi" is NOT your home network - it is a public hotspot. You should be able to find the name of your home network by using the My Account app or looking at the bottom or side of the Comcast provided modem. It typically begins with "HOME-XXXX" unless you have changed it.