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There are some old rules from the web portal that I can no longer edit or add with the new rules.
1) With water sensors notification there is no way to select a particular sensor for a rule. I have three of them and I want to know which one is detecting water. We used to have that option. Makes no sense not to have it. We can select particular motion sensors, for example, but not water sensors.
2) Email pictures is gone. Motion detected, email me a photo. At 2:00 every day email me a photo. Used to have those options, now gone.
Some customers who previously had access to the original version of our XFINITY Home Rules site might still be able to access it (from a PC or Laptop): Click Here
This site would allow you to edit old rules.
Unfortunately, if that link does not work for you, we are unable to add new access to the site at this point. If that's the case, please stay tuned for additional enhancements to our new Rules interface - there's good stuff coming!
I set up a rule to turn on my Hue lights in the garage for 5 minutes when the door from the house to the garage opens. This part of the rule works OK, but the problem is that it also turns on all the other Hue and Lifx lights that are not included in the rule. I've tried deleting the rule and re-doing it, but get the same result. Any suggestions?
Without any notice or heads up to customers xfinity switched off the ability to manage rules via web portal. A simple message is saying:
Please note, you can no longer manage rules from this site.
What a wonderful service (sarcastic)! I don't have Android and iOS but Windows 10. After hours with totally uninformed xfinity support staff, a ticket created and promise to call back within 12-24h -which didn't happen- the solution is that there is no solution.
Now, do you believe I stay with xfinity (TV, Phone, Internet and Home Security)???
thnx for not recognizing me as a valued customer for 4 years
All this link does is bring me to the home page with the same "rules no longer supported...". After two months and hours of wasted time, I've had it with this merry-go-round. I'm soured on the whole Xfinity operation. I'm forced to cancel this nightmare service, and probably the entire account. I'll gladly pay the early cancellation penalty. Companies are only as good as their customer service.
My regards to the advanced development team!