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I'm a new Comcast/Xfinity customer and received an email from Xfinity that says I can access TV shows and movies with xfinity.com/tv on any computer connected to home network, without having to sign in.
But, when I click on the link - it wants me to sign in. ??? A little help, please? What's the real story, and where do I go to read about it?
I'm not sure about the email - you do need to sign in to watch. You can set up a username here:
Sorry for the inconvenience. The following information includes our requirements for our XFINITY Stream Portal (where you can view OnDemand content):
Windows PC Requirements
If you access the XFINITY Stream portal on a Windows PC, your PC must meet the following minimum requirements.
Supported Operating Systems
Supported Web Browsers
Browser Plug-Ins and Settings
To stream programs on the XFINITY Stream portal:
Note: An XFINITY Internet subscription is required to stream live TV and certain On Demand content. In addition, paid content such as a pay per view event is not available on the portal.
If your device/account meets all the above mentioned requirements, you can stream your TV service by simply going to this link: https://tv.xfinity.com/
Here are a few troubleshooting steps that will likely fix your issue:
If you would like additional information, please see here: https://www.xfinity.com/support/cable-tv/xfinity-tv-website-requirements/?currentTopicId=624fac04-66...
Go to https://device.comcast.net/devices, and sign in with the "Primary account". Only the "Primary account" is allowed to remove devices. Then select each of the tabs and see if you have maxed out the allowed devices. Possibly remove all devices and see if it fixes the problem. Comcast can't automatically "reset it", since they don't know which ones you want removed.
Every time I logged into the website on the same computer it said it had to add the device again. If I am at my limit I don't know why they can't just reset it.
Thank you so much for your recommendation to another poster to check for use of Comcast's DNS servers. I have spent HOURS on the phone with 4 different Comcast support people over the last 5 days, and they were getting nowhere. After reading this old post of yours, I set my router's DNS addresses to 18.104.22.168 and 22.214.171.124 and I can now watch live local stations from my laptop, iPhone, and Roku. You rock!
The change from HD to SD (or vice versa) in the app can be done via the apps settings. Please follow the steps below.
How can I view my recording options for shows that aren't scheduled to be on-air anytime soon? It seems like I can only modify upcoming recordings, instead of seeing a list of all shows I have set to record (even ones that are on a 4-8 month break)?
You can usually search for a show, then click "Series Info" and select "Recording Options". It may not be possible if the show isn't airing and isn't available from On Demand. If that doesn't work, you can use the XFINITY TV Remote app for iOS and Android. There is a Series Priority Manager in that app that should show all series you have set up.
Program listings are only available for up to 2 weeks in advance.