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I do not have the Add A User button under my account/users. Is anyone else having this issue?
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Hi, Rick441 - The migration process slowed down a little bit. It doesn't mean there is something wrong with your 7th email. However, if you would like, I can request to manually move your email to our new platform, just let me know.
When is the new email format? I haven't heard anything about it.
The new format software is provided by a different vendor--------Appsuite. It looks a lot different than the old one. Here is the old format from Zimbra------------------
The new Appsuite format looks like this--------------------
There is no knowing when you will be migrated. They've been rolling it out for over a year and a half now. It will just happen when they get around to you.
Are you still in the old email format? If so, from the Inbox page go to Preferences>>>>Email>>>>Email Deletion Schedule. How do you have it set for the Sent folder? Does that account for the earlier messages? If you are in the new format, messages should be kept indefinitely until you delete them-----------unless you have the account enabled in a desktop email client, or on a mobile device, in which case any settings on those would override the ones in Comcast.
If you are still in the old email format, you should see the option to pick a color for a folder when you first create it. If you are in the new format, there is no option to change a color for a folder.