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Hello swatson224, we have a few options for returning equipment. You can return it to a local Comcast store, a UPS service center, or we can have someone come out and pick the equipment up. For more information on returning your equipment please click on the link provided.
Hi AustinP0027 -- I can help with your damage claim. I found your claim ticket and have expedited it to the right team to handle. You will be contacted as we'll need to arrange a time to come evaluate the damage.
Hello Ang2017, the information that @nerdburg provided for you is correct. If for any reason you believe Comcast equipment or services is at fault for this issue we will need to file a ticket with our insurance provider so that your damage can be looked at by an adjuster. To start this process I will need you to send me a private message by clicking on my name (ComcastAmir) and provide your account number, street address, and the full name on the account.
Hello Lakerfan923244, you can find out if your new home is serviced by Comcast by clicking on this link. Once you click on the link the site will ask for your street address, please input your information and then search for your results.