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Could you provide a complete Channel Lineup (Actual Channel names and numbers sd/hd) when you add the "Sports Entertainment Package"
Zip Code 95442
Yes, the attached should assist. Thanks for your patience.
Below are the channels currently included with this package in your area.
180 NFL Network
403 Big Ten Network
405 Sportsman Channel
407 ESPN Classic
409 TV Games Network
411 Tennis Channel
412 MLB Network
413 FCS Atlantic
414 FCS Central
415 FCS Pacific
416 NBA TV
417 NFL Network
418 CBS Sports Network
419 NHL Network
427 NFL RedZone
428 ESPN Goal Line/ESPN Buzzer Beater
429 beIN Sports
430 Outside Television
434 Pac-12 Networks
651 beIN Sports en Español
726 ESPNews HD
727 NBA TV HD
728 NHL Network HD
729 MLB Network HD
730 NFL Network HD
732 CBS Sports Network HD
785 NFL RedZone HD
786 Tennis Channel HD
Comcast may have it online at http://www.xfinity.com/Customers/Clu/ChannelLineup
Service Centers should have printed channel lineups. Check locations and hours at http://customer.xfinity.com/service-center-locatio
Why should I, one whom speaks English, be subjected to Spanish language commercials during the NON SAPshows I watch. I'm watching Velocity, Spanish speaking commercials, watching Discovery, Spanish speaking commericials.
I don't think that these should be a part of non Spanish channels -PERIOD. Not only am I beyond fed up with the amount of Spanish channels I HAVE TO PAY FOR BUT DO NOT USE, but now Spanish speaking commercails are becoming apart of NON SAP Spanish speaking channels. How about YOU keep Spanish commercials to Spanish channels like Telemudo...cause I want to hear this nonsense !
My 2 year contract with Comcast is coming to an end ....Comcast never gave me my $100 credit for signing....they've escalated my grievance time after time, yet I have never received my credt that was promised me IF I left Verizon before my contract with them was over. Next, I was with Verizon for 13 years...maybe once or twice I had an outage..maybe ! With Comcast it's nearly a weekly issue, PATHETIC ! I've had the techs out, YOU'VE charged my account to fix the issue...which you never have. Evidently Verizon's wiring is incompatible with Comcasts for the best picture.....rotten picture by the way which was never fixed...YOU tap into Verizon's existing wiring even though YOU know it won;t give the customer the optimum picture...
See ya Comcast, terrible picture, terrible service, no $100 credit...now I have to listen to Spanish speaking commercials when watching English only channels...RIDICULOUS!
Apologies for the issue and the experience that you described above. I have asked that our team review the commercials that are running on Discovery and Velocity in your area to see what could be happening there.
If you have the name of the advertiser where you heard this and/or during what specific program or time-frame, that would be helpful to track this down and resolve. Thanks in advance for any additional information that you are able to provide.
I have also asked our local team to review your account and contact you directly so that we can get any outstanding technical issues and your credit issue reviewed and resolved. Someone on that team will be in contact soon.
Apologies again and thanks for your patience.
To provide a partial update, I did hear back from our Comcast Spotlight team that is responsible for local commercials. They were able to track this down yesterday and get this resolved.
Unfortunately our Marketing/Traffic team mistakenly scheduled a group of Spanish-language commercials on English-language networks.
This was certainly not intended and this is no longer an issue.
We are working on getting a system in place that will track and catch these types of errors in the future.
The MLB Network channel is operational on my X1 STB, but doesn't show up in the channel list for my XiD-P. Comcast tried reimaging & various resets on the XiD-P to no avail. Can anyone explain this?
The XiD-P that you have is a DTA. DTAsonly receive channels that would be included up to Digital Starter.MLB is in Digital Preferred, which is why it doesn't show up
I went to channel 1995 on both TVs and didn't get an update is needed message on either.
The post you you referenced was from 2015. Nothing in my system has changed - Comcast devices or my personal devices. Why would it have become an issue 5-6 days ago?
You're not going to get a message because that is for outdated cable boxes (which you don't have). They dont know that you are using an old tv with a cable card.
The post started in 2015 and if you skip to the end, you'll notice it's been ongoing since then. Comcast has been cutting handful of channels over slowly and in different markets to give customers a chance to get their equipment updated.
Once your account is active, there is tv.xfinity.com. You can view it on a computer. It has a program listing, along with letting you watch OnDemand and Live TV (depending on your network.) With X1, you can also watch any recordings that were also copied into the 'cloud'. There are also apps for phones/tablets to do the same (TV Remote for Guide and recordings, Stream TV for OnDemand and Live.)
Unfortunately, most likely you will only get the network feed for your general time zone. Comcast rarely has multiple timezone channels anymore (they used to have them for some premium channels years ago.)
Every subchannel (like Me-TV and ChargeTV) is controlled by local broadcast networks. This means that their content changes based on local contracts. It's likely that your local station carrying Me-TV has replaced it with Charge TV. I would also guess that with this change, your local station is owned by the Sinclair Broadcast Group.
MeTV may no longer be available in your area, may be on a different subchannel (and different number channel on Comcast), or a subchannel on a different local station. This will vary from market to market.
That message is completely incorrect. Whether the channel is part of your subscription but not working correctly, or the channel is NOT part of your subscription, if you want to watch it you need to contact one of their reps at the phone number on your bill or 1-800-Comcast, or chat with them using one of the options at https://www.comcastsupport.com/chatentry/. You can't do anything about it in "My Account".