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croc123, whenever there are channel changes, we mark them on your billing statement. You can see the channel change for CPTV4U on your June billing state, first page. As of August 1, 2017 CPTV will no longer offer CPTV4U on channels 1160 and 296.
What Comcast carries is dependent upon existing agreements with Viacom, the owner of BET.
Note that Centric is what is going to be rebranded as BET HER, effective October 1. If you have Centric in your programming package, you will have BET HER. BET Soul will remain unchanged. If you have access to it now in Digital Preferred, you still will after that date.
JS-, there might be an entitlement issue going on here. Basically, there is a disconnect between what services you are supposed to get (ESPN) and what you can actually view on your box. I'd like to reset your entitlements to see if this corrects our issue. Let me know when I can send the appropriate signal to your cable box. It may cause temporary loss of service.
Hi MHDF, I show that the Olympic channel is available online and through the "Xfinity Stream" app. You can only watch this channel while connected to your home network, to locate the channel through the app or online please click on the search button.
I just updated my service and have different channels now.
On my main STB I have everything showing, but on my other two smaller boxes I don't. Examples are missing spike and HBO/Showtime
Is this because those boxes aren't meant to handle those or just needs a new signal to those two other boxes specifically?
Yes, that's correct.
Hi gulfcoastdave, I show that the "Olympic Channel" can be found on channel #409 in your area. To obtain this channel you must have our (Digital Preferred) tier TV service, if you would like to upgrade your current channel lineup please go online or I can assist you here.