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Funny, I'm having the same problem. On 2 separate cordless phones. One is a ATT cordless phone. model SL82218. The other a Vtech cordless. Both i've had for a few years now. Never had this problem till yesterday. I cleared all messages from voicemail. Even from trash. Still getting new voicemail indicator on my phones. I even upplugged the phones and took the batteries out to see if that would clear it. Didn't work. Final thing I did was reset the modem. Still getting new voicemail indicator on both phones
Try calling yourself from a different phone and leave yourself a VM. From your home phone, retrieve the VM and delete it. Does the MWI light go off then?
We apologize that you are experiencing issues with your home phone service. Just so you know, per the FTC "some prerecorded messages (Robo calls) are permitted — for example, messages that are purely informational. That means you may receive calls to let you know your flight’s been cancelled, reminders about an appointment, or messages about a delayed school opening. But the business doing the calling isn’t allowed to promote the sale of any goods or services. Prerecorded messages from a business that is contacting you to collect a debt also are permitted, but messages offering to sell you services to reduce your debt are barred.
Other exceptions include political calls and calls from certain health care providers. For example, pharmacies are permitted to use prerecorded messages to provide prescription refill reminders. Prerecorded messages from banks, telephone carriers and charities also are exempt from these rules if the banks, carriers or charities make the calls themselves."
With our service, without a specific phone number that you would wish to block, we can only block all "Private/Blocked/Out of Area" calls. There is no way to specifically block the calls you do not want to receive if there is no specific number tied to those calls. Its really either allow all "Private/Blocked/Out of Area" calls to call you or to block them all. The options for assistance from Comcast is by either helping you set up Call Screening or Anonymous Call Rejection.
What we always suggest to reduce unwanted calls is to add all your phone numbers to the National Do-Not-Call registry. If you are still receiving unwanted calls, you can then file a complaint with the FTC directly here.
We also suggest the http://www.nomorobo.com site that you mentioned above. However when using this option, if you continue to receive any robo calls after signing up on that site, you must file your complaint with them directly here. To ensure that you have set up this service correctly, see here for full directions (step 6 is very important).
It is also good to note that true scam artists don’t care about screening out the phone numbers on those lists. Regardless of what you do or how strict the laws are, enforcement is challenging, especially because some of the scammers are overseas.
Comcast will do all it can to help you reduce these type of calls, but we are limited to the options mentioned above.
Thanks in advance for your time and consideration in this matter. If you have any further questions, please don't hesitate to let us know.
How do I disable the voicemail feature? I told them I didn't want it because I have an answering machine yet here I wake up every day with a "VM message" on my phone! It's annoying and I don't want to use their voicemail feature!!!
Call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR about REMOVING the VoiceMail RATE CODE.... in effect, disabling the VM feature.
The caller ID has stopped showing on my T V screen. How can I get it back?
If you have the X1 platform, ensure that Voice NOtificatgions are turned on in the X1 settings.
If you have legacy cable, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR to ensure the CallerID Rate Code is visible and active on your account.l
Does anyone no what the letter V or the numbers 1+11 mean in front of a phone number?
V is a character generated from the caller's end and represent an electronic dialer.
1+11 is also generated from the caller's end.
See this link on caller id spoofing for more info: https://en.wikipedia.org/wiki/Caller_ID_spoofing
Just added Voice to my account, it works & sounds good.
Purchased an AT&T 3 unit wireless combo with Caller ID.
I do not get an incoming call notification banner on the television screen.
How do I activate on screen notification banners that identify in-coming calls?
thank you in advance for your assistance.
Since you just added VOICE, it can take from 24 to 72 hours for backend services like callerID to begin working. If you have the X1 platform, ensure that you also have VOICE Notifications turned ON.
Our Caller ID display on TV has not worked since comcast system went down on 11/10/16 (+ - 11:00 AM). The setup indicates CID is on. A few reboots unplugs and CID resets have not resolved issue.
Call into Comcast at 1-800-266-2278 or 1-800-934-6489 and ask that your box have its account refreshed and entitlements resent to it. Explain WHY you want this done (CallerID not showing up )