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Norton kept giving me a big red X saying I wasn't protected and it had a "Fix It Now" button. When I clicked it, it did a scan that didn't find any viruses, but it still said I wasn't protected. Windows was also complaining that I wasn't protected. I figured that something probably got messed up in the recent Windows update, so I figured I'd reinstall Norton.
I went to "Programs/Features" and click "uninstall", and it starts to uninstall, but stays on a screen saying "Please wait." It stayed there all night. I tried rebooting and doing it again with the same result.
When I go into Norton Security Suite, it says that my signatures are out of date. I manually did an update, but it gave an error trying to apply the update.
At this point, I figured I'd just redownload the latest and install it and hope it fixed issues. But now it's stuck trying to uninstall the old one while installing the new one.
Something is really broken here. I'm adept at using the registry and msconfig, so if anyone has any ideas on how I can manually clean this up and delete the files so I can reinstall it, I'd be very appreciative.
Everyone has your password and User Name
Password = Password
User Name = Admin
My Arris Comcast Xfinity Router that I pay $11 month is an easy hack
You whole neighborhood knows all your info
Google it and see for yourself
Why are you acting so emotional?
I read that some people have methods to hack Comcast Xfinity Xfi Routers and you turned on me and attacked me.
I PAID Comcast money for a brand new account 5 months ago and forgot.
Why should I know anything? The two installers came in and placed these boxes in my house turned on my TV and connected my Laptop and asked me to give them a user name and password and LEFT.
I paid Comcast Xfinity for their service and NO ONE told me anything NOT ONE BOOK, NOT one link how to protect my identity.
BUT you are screaming Fear and foaming at the mouth and use an identity like a DARK ANGEL?
I am just a customer that is concerned about my identity.
WELL now that I read your response I am still concerned about my information.
Mr Dark Angel, If you can, give me a straight answer?
Stop talking nonsense and tell me how to change my Gateway Password and User Name?????
iMac 10.13.4 High Sierra.
Today Norton v. 7.5.0f140 began updating and it has been running for hours and hours. What is happening? Norton has been working fine for years until today.
How do you remove this invasive software/malware?
You'll find help in ny of the Malware Removal forums at the link below. All services are free of charge.
Is anyone else getting pop-ups from Norton saying their account is closed because Comcast has cancelled their Internet service (even though Internet service is NOT cancelled)? Happened last week and an English-as-a-foreign language chat rep had me uninstall and reinstall. I'm ready to make massive scene at local Xfinity store. Feedback???
Any opinions on how good Norton from Comcast is these days?
Also, is there a place that I can read up on all it provides etc. I wonder if there is realtime protection with the Free From Comcast Version?
Okay, I think I found it.
It doesn't look to bad, and I'm having issues with Avast. I will post this here for reference.
Some addtional info you may be interested in:
Norton Performance: For more detailed information about Norton product performance tests, please see:
As a long time Norton user myself, I am partial to Norton - others may have other opinions, however, I beleive what plays nicely with the way you use your system and your trust of the product is the "proof in the pudding" so to speak. There are trails availble for all the major protection software, so only you can make the decision which is best for you.
I use the Fast Connect Protection to save my passwords for several years and today it gives an error- directs to a site where it says it is no longer in use? What do i do to fix it? Is it still a valid program or not? i need topay my billsandeverything is all setup in here??
Fast Connect has not been associted with Comcast for a few years now. It is a Whitesky Product and any questions would need to be directed to them:
Can you download Norton on mobile for free by being a xfinity internet customer
The Norton security software included at no extra charge with Comcast's Internet service is only for Windows and Mac desktop and laptop computers. Norton Mobile Security for phones and tablets costs $20/yr. See http://constantguard.comcast.net/products-and-services/.
The App and Play stores have many security apps available, some of which are free.
Hello Ive been using a diff password vault I purchased for a long time now. I was going to give nortons a try again and opened identity safe followed info to install extensions from norton console to browsers and to my surprise it appears cnss has gone to the cloud with passwords? I thought comcasts did not offer that? Its asking for sign in (email and pw) I dont have clue what to do with that as Im running cnss. Ive run cnss for literal years now. help? thanks my cnss version is: 22 12 1 1 5 win 7 all up to date turned off old pw manager. Must I use cloud? I did use norton products very far in past quiete possible not even this machine. Ive run clean up software by norton many a time since anyway. it was working last I dumped the pw manager from comcast a few years ago.
First let me apologize for the delay in responding - yesterday was filled with real-life events - I barely turned the systems on all day.
Done thanks LOL . I see the dots and it is for safe search etc when clicked. Id prefer to use local vault I think. Its def cloud in f fox and chrome it has email sign on in corner but doesnt ask every time. How or what shows actual diff from what is running cloud or local?
A local Vault can not be use on fully updated FF or Chrome browsers. IE can use either Cloud or Local Vault and what you saw on the Security Tab does in fact occur only with a Cloud Vault. If a Local Vault, it asks if you desire to log into your vault when Windows starts.
Is what I show'd you in IE the cloud for sure? Its only way I could resurrect the pw vault to run once I came back from long break. (prev post : uninstalled and reinstall ncss and had to sign up to get it going).
Please see the following thread - it is quite long and covers a lot fo territory, but has some very helpful info and a few methods of regaining a Local Vault - if yu deicde to go that way.
Thanks for assist much appreciated If I felt secure w/ cloud Id use it but I just dont. Is it recc'd to use norton cloud for very sensitive info? I guess Im asking how tough the security is or layered?
That's like asking which is the best Antivirus, or browser, or operating system - etc. The user has to decide what best suits their needs and use that. One thing to remember, you ust be signed into your Norton Account (email address and password) prior to being able to enter a password for your Cloud Vault. Whereas with a Local Vault, all you need is to be signed into a windows User account and a password. Plus you can automatically start the ID Safe Local Vault when you start Windows. so there are more layers of security for the Cloud Vault - however, some users do not trust their passwords in the Cloud.
The Norton Security suite for Xfinity will not install on High Sierra. When will it be available?
Running live update did not solve the problem, but contacting Symantec and having a technition take control of my computer doing all kinds of downloads and reinstalls with specific file deletions did. The technition was able to install the software, and it only took about an hour. I'm happy now, I feel protected again.