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FF with the latest Norton extensions can not run a Local Vault. Chrome and IE 11 both can run the Local Vault. I do not and never have used Opera, so your mileage may vary. Opera is a question bettger answered by those who run it.
Over the years I have found IE 11 works best on the Comcast products - I run WIN 7 on my Comcst install.
You should not be asked to select either Local or Cloud when setting up your vault - actually you can not set up a cloud vault without a Norton Accont - which you do not have as part of the Comcast product.
Hope that answers your questions.
Never mind, I figured it out. I went to download Norton Security Suite again (even though I already had it). The PIN was displayed. I did not proceed with the download, entered the PIN in the subscription registration, and it worked. I did not have to uninstall / reinstall. Rebooting now to make sure it all works.
This issue should be fixed now. We have made some changes overnight to fix the core issue, so the Constant Guard site should now be working for everyone. If the page is still not able to load, please let me know in this thread.
Marai Botnet isn't a windows bot. Marai is a IoT (internet of things) based bot that has infected one or more of your IoT (Internet of things) devices. Such as a IP Camera, DVR, any third party device that is on your network.
Your TCL-Roku 55US5800 is infected, reinstall or reset your TCL-Roku 55US5800.
I don't know how the secruity works on a TCL-Roku 55US5800 but the bot that is infected on there is exploiting the default admin settings/login, after you reset it, see if there is a way to change the default administator password and that will prevent any future attacks.
You don't need to worry about any data-breaches, as the Marai Bot is only used to send DDoS (Distrubed Denial of Service Attacks) from the device. If you have had any problems with your internet being slow or dropping, this will be the issue.
Factory restore it using this tutorial here:
I'm not sure if your device allows you to change your default admin credentials, this is a problem with this bot, alot of companies have not updated their firmware to fix the problem, you should try calling them and see if there is anyway to change it.
Hi LC_ and welcome to the forums,
First of all see the following link for a possible solution and be sure to tell them you are a Comcast Customer.
How does this happen? Since Comcast controls the license for your Norton, they periodically run a check to verify thagt you are still a customer. Sometimes tis verification causes glitch between Norton's and Comcast's customer data base, in which case a call to Norton Support can clear this up.
Please let us know how things go.
Mystery solved ...
I have multiple accounts on my Win 7 PC, including an Admin and a non-Admin account for myself.
As a security measure, I always log into Windows on my non-Admin account and simply run any software requiring Admin rights by selecting Run As Admin from the context menu. In all cases, this is effectively the same as running an app from the Admin account. I just now opened the Admin account and checked NSS - ALL options in Settings are enabled there.
Thinking about it made me realize that NSS is loaded when I log in. So if I've logged in as a guest (non-Admin) those restricted privileges carry through to NSS, even though I later attempt to run in this context as an Admin. (This follows the Windows ACL model, most restrictive permissions apply.) In this case - the log in as Admin option makes no sense as NSS is already running with non-Admin rights ...
(Worst of all, now thinking more about, I do think I've had this issue before [with the same realization]) - Growing old is great, considering the alternative, but I'm afraid I will soon be making new friends every day with everyone I already know.
Again, many thanks for your advice.
Boy is my face red. I just realized that the computer I checked to see if I could get my Xfinity/Norton Security Suite activated was my desktop on which I hadn't made the conversion from my Norton retail subscription to the free Norton from Xfinity. So please ignore my last post, I guess I forgot that I have two computers. The rest of the story is that today I went on my laptop, the computer that I was having the trouble with getting Norton to activate. I was able to activate Norton without a problem. My guess is that when I was trying to get Norton to actvate the other day there must have been a problem with the Norton server communications, bottom line, problem solved.