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How do I report an extremely rude and unprofessional Comcast Technician? Today I ran into a Comcast Technician who had teh alley blocked with his van, when I approached him and asked him if he could move his van so I could get by and enter my garage, he rudely told me "Man, I'm not even going to argue with you, I have been here for only a few minutes"... he then proceeded to ignore me and going on working for another 15 minutes. To make matters worse, when he completed his work, he stopped to check his phone and wasted another 5 minutes or so; finally he started yelling and saying I better not threaten him, and am I going to get a gun? Totaluy crazy and unprofessional behavior. This guy shoud not be working with the PUBLIC!
The ID on his van is > IL PACA# 127-001503
Hi GMcGee -- Apologies for the behavior you received from this tech. I have forwarded this post and pictures on to his area leadership team. We will work to address this as this kind of behavior is not condoned or acceptable.
Have tried to call the Billing "Contact Us" number and the phone is busy. I had read many post here, and some of the replies back to the customer is calling billing. This is hard to do when the phone at Comcast end is busy.What are the other options to get a bililng problem addressed? Amy
I just found another 'forum' supported by Comcast....why? Fragments the forum purpose in my opinion . Is it possible that Reddit will replace the Comcast support forums? Thoughts?
Discuss on Reddit
Whether you have a general account question, or you need a solution to a technical problem, our experts are available to help you on our subreddit.
In order to reach a larger customer base and those who do not know about these forums, Comcast has recently started support at Reddit, monitored by its own Official Comcast employees and volunteers. So, besides the aforementioned sites, there is also a presence at DSLReports, also monitored by its own Official Comcast employees. We also have our own dedicated OE's here, and hopefully at some point in the near future, we will be seeing more, as well as more Experts.
I am moving in a few months to an apartment complex that does not support comcast. I will be roughly four month into a one year contract and want to know how much I will be charged in early termination fees but cannot find this information anywhere on my profile. Any help would be greatly appreciated. Thanks!
Your 24 month agreement terms are the normal agreement terms. With regards to the early termination fees, normally, they begin at $230.00 and begin decreasing by $10.00 each month after the free cancellation period ends (30 days after the contract starts). If you were roughly 4 months into an agreement and terminated services then you would be looking at roughly $190.00.
You can view your contractual agreement and terms by logging into Xfinity.com and clicking on My Account >> Billing &Payments and the agreement should be on the right side of the page along with other terms of service agreements. If you have any other questions, let us know.
I need to downgrade my services the montly bill is now geting out of my budget for alot of crappy channels I never watch.
When I log onto the internet my password is automatically added so others can use my loggon and make changes on work I have done. How do I keep my password private? I heard that I need to contact comcast regarding this problem? I hope you can help me.
I have been receiving calls almost daily from a phone number out of Sedalia, CO claiming to be with Comcast to see if they can upgrade my service or offer any discounts. I have told them several times not to call me, and they continue to do so. When I do not answer, they never leave a voicemail. Is this a legitimate call from Comcast or is this a scam? Can anyone who works for Comcast verify if this is a company number? If it's a scam, how do I report it?
We cannot access Netflix and we haven't been notified of any change in our bandwidth. Besides, the internet is working fine and loading fine and we can access Prime videos from our TV, etc. It's been 2 days since we began having this issue.
Does anyone have any idea what the problem might be?
Thanks to all who wrote with suggestions.
After spending an hour or so on the Netflix chat site to no avail--although the help person gave plenty of thing to try--we fixed the problem ourselves.
We signed out of Netflix on "all of our devices" and then we signed back in on our TV.
This site is helpful to us: http://support.unblock-us.com/customer/portal/articles/808597-how-to-sign-out-of-netflix-on-all-devi...
Good luck to you.
I'm so happy we didn't have to cancel Netflix, which was of course what we were planning to do if we couldn't get the problem resolved.
I would also like to downgrade if I cannot get a new deal. I'm posting this before I PM you because it won't let me PM without makinga post first. Thanks!