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Thanks! Of course, when I sit down to try your procedure suddenly everything is working again with the remote. I really wonder if there wasn't something going on with the cable box last night. There were other odd behaviors happening along with the the remote seeming not to work. This isn't the first time having remote issues, so I'll keep this in mind for the next event.
How can I achieve both channel lineups as I did on Dish..
the Dish guide allowed to exhibit a yellow colored channel i.e. 11-01, 11-02 etc..
along with signal strength....the Dish 'box' allowed for separate 'over the air' Antenae input....
the comcast box does not seem to allow an 'over the air'...the TV is an older SONY XBR..?
Sorry, it's not possible, cable channels only will show on the boxes.
We apologize that you are experiencing issues with disabling hotspots. When logging into your modem I did verify that the Xfinity WiFi hotspot is disabled. Since I noticed a device connected to the wifi service I did not want to disable that.
You can manage the WiFi and hotspot yourself by following the directions below:
As for blinking lights, which ones on your device are speaking of? You will notice that I have included a list of lights on your modem and what they mean.
We hope this helps. If you have any additional questions, please don't hesitate to let us know.
We apologize that you are experiencing slowness with your WiFi service. Comcast is able to help with slow speeds, however like any Internet service provider we cannot guarantee WiFi speeds. How is your speed when you are on a computer that is directly connected to the modem via an Ethernet cord. We recommend that you test that speed at, http://speedtest.xfinity.com/
If the speed test results are less than the tier that you are paying for, when your computer is directly connected, then we can do some more advanced troubleshooting with you. However, if they are accurate and you are able to receive the 75 Mbps, then the issue is with the Wifi alone.
Since may things can effect your WiFi speeds, we have some great resources to help boost that WiFi signal which will provide you better service.
We hope this helps. If you are experiencing slowness when directly connected, please don't hesitate to let us know.
To remove yourself from our email communications you can simply enter your email address on this site, https://pc2.mypreferences.com/Comcast/OptDown/opt-
I apologize for any inconvenience you may have experienced. I have reviewed your account and credited the $60.00 Service Call charge. The credit will appear on your monthly bill within one to two statements. If you have any further questions or concerns, please let us know.