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Hello @ADoggett1. I can assist with the channels you are missing. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.
Hi Opg1492, we can get the overhead cable moved or replaced but it may not be able to be buried underground due to serviceability. We have two types of "drops" one Ariel and one under ground, if the "drop" or line is in the air it will more than likely have to stay there. To know for sure I need to look into your account, please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me".
Hello Kalfke, RDK-03003, RDK-03004, or RDK-03030 are all errors that means there is a signal issue within your network. I ran some test on your line and it does look like you have some downstream noise that is affecting your signal. I recommend that we get a tech out to repair this issue. I can schedule a tech for you, I would just need you to send me a private message by clicking on my name ComcastAmir and provide your account number, street address, and the full name on the account.
This may be fixed now. Images are coming across in all emails using MS Edge browser. I also notice Comcast made some layout changes to webmail page. The "Help" link has moved from menu bar to a "?" between your profile and Settings gear icon.