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wifi

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Message 1 of 5
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what is my password for my wifi my i phone is not conected to my wifi with out my pasword

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Posted by
Connection Expert

Message 2 of 5
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If you are using a Comcast supplied gateway device, and if it hasn't been changed from its default value, it is on a label on the bottom, back, or the side. It may be called the "Password" or the "Network Key" on that label.




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Message 3 of 5
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this did not help still cannot connect to wifi

Posted by
Connection Expert

Message 4 of 5
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Depress and hold in the recessed reset button on the rear of the gateway device for 30 seconds. The password will then default to being the one on the label.




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Posted by
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Message 5 of 5
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You can also reset your Wifi password via your online account. 

 

View and Change Your WiFi Information Online with My Account

1. Visit www.xfinity.com/myaccount and sign in with your XFINITY username and password.
2. Select Internet.
3. Select Edit next to WiFi credentials. Here, you will see WiFi network name and password displayed.
4. You can change your WiFi name and/or password by selecting Edit, entering something new and selecting Save.

 

Note: This online tool supports all current XFINITY Wireless Gateway models.




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