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tower shuts down then about 5 min later comes back on

New Poster

tower shuts down then about 5 min later comes back on

wifi tower /modem shuts down then comes back on does'nt afect tv

Expert

Re: tower shuts down then about 5 min later comes back on

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?


Official Employee

Re: tower shuts down then about 5 min later comes back on

wilesdavide, I'd be happy to check into your intermittent connectivity. Just send me a private message with your full name and phone number for help. 

 

KenF

Expert

Re: tower shuts down then about 5 min later comes back on

Hey..... That's not fair.... I don't have the diagnostic equipment that you have..... Smiley Sad

Official Employee

Re: tower shuts down then about 5 min later comes back on

Haha, Sorry EG. We can compete to solve their issue! Everyone wins Smiley Happy

Expert

Re: tower shuts down then about 5 min later comes back on

True 'dat Ken !!