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slow internet speeds

Posted by
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Message 1 of 3
130 Views

I think I only have a docsis 2.0 modem is this limiting my internet speeds?  

2 REPLIES
Posted by
Connection Expert

Message 2 of 3
120 Views
What is the exact make and model number of the modem ? Which speedtier are you subscribed to ? What speeds are you getting from speed testing sites ?



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Posted by
Official Employee

Message 3 of 3
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Hello @Jonnygogo

 

I am just following up here to see if you need Official Comcast Employee assistance.

 

Are you able to answer EG's questions? This information will be valuable in assisting you. 




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