Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,518,081

members

22

online now

1,718,869

discussions

Back to Top

modem that will work with triple play

SOLVED
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎08-13-2011
Posts: 2
Message 1 of 3 (5,546 Views)

modem that will work with triple play

I bought sb6120, but it does not have phone jack.  I found out that since I have triple play I need modem with phone jack for digital voice.  Can someone please help me??

2 REPLIES
Posted by
Security Expert

Member Since: ‎11-01-2005
Posts: 3,047
Message 2 of 3 (5,537 Views)

Re: modem that will work with triple play

Is your triple play new?  Comcast will install the correct modem when they install the phone service.

 

If you intend on purchasing your own modem, the only user provided EMTA modem that Comcast will attach to their networks is the Arris TM722g. You can buy it from a participating Best Buy with a Comcast Connection Center in it. The price is around $150.

 

You can use this link to see if  there is a qualifying Best Buy in your area

http://www.arrisi.com/consumer/



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain



Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎08-13-2011
Posts: 2
Message 3 of 3 (5,900 Views)

Re: modem that will work with triple play

Thanks.  I appriciate it.