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heard Comcast has computer repair service?

Posted by
Regular Visitor
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Member Since: ‎10-18-2008
Posts: 1
Message 1 of 7 (1,281 Views)

heard Comcast has computer repair service?

Had a repairman come to our house to check modem and outside lines because for the past 2 weeks our phone & isp kept disconnecting but our cable was still on. Finally a tech supervisor claimed it was our modem. The repairman said theypre updating to fiberoptics. While the repairman was here he noticed how slow our computer was connecting online and recommended to check for spyware. I complained that McAfee doesn't find any viruses or spyware but one time we got a virus so i had to contact McAfee. Going online I had to have a virtual technician authorized to connect to my computer to fix my computer. The Comcast repairman said that Comcast was offering this service too. I do not see any information online about it. He said it cost $10 / month instead of having to disconnect the computer and bringing it to a repair shop. How can I find out more about this computer repair service being offered by Comcast?
6 REPLIES
Posted by
Service Expert

Member Since: ‎01-31-2008
Posts: 839
Message 2 of 7 (1,276 Views)

Re: heard Comcast has computer repair service?

Call 1-800-comcast
SI VIS PACEM PARA BELLUM

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Posted by
Problem Solver

Member Since: ‎04-07-2005
Posts: 1,210
Message 3 of 7 (1,268 Views)

Re: heard Comcast has computer repair service?

If it is true, it will probably be the worst $10 per month you've ever spent.

 

Firedog and Geek Squad are bad enough and that's their primary business, I can only imagine one of the "reboot your modem" phone reps doing PC support.

Posted by
Contributor

Member Since: ‎08-26-2008
Posts: 36
Message 4 of 7 (1,240 Views)

Re: heard Comcast has computer repair service?

wow yet another way for comcast to steal our money.
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,664
Message 5 of 7 (1,237 Views)

Re: heard Comcast has computer repair service?


comcast-slow wrote:
wow yet another way for comcast to steal our money.

 

Why have you now resorted to trolling other threads here ??

 

You have been offered help by a fellow subscriber for whatever it's worth...




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Posted by
Edited on
‎11-22-2008 11:52 PM

Contributor

Member Since: ‎08-26-2008
Posts: 36
Message 6 of 7 (1,234 Views)

Re: heard Comcast has computer repair service?

[ Edited ]
really i havent seen any help here i got more help on the mlgpro.com forums in 2 minutes then i did here in 4 months


see for your self
Message Edited by comcast-slow on 11-22-2008 08:52 PM
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,664
Message 7 of 7 (1,229 Views)

Re: heard Comcast has computer repair service?

So why are you prolonging your agony here  ?

 

Over, and out.

 

I wish you the best of luck to you with your *issues* Smiley Happy

 

 




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Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
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I am an XFINITY Forum Expert and I am here to help. Expert Program