Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,728,501

members

66

online now

1,890,296

discussions

Back to Top

disable xfinity wifi

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 3
2,222 Views

Hello,

 

I'd like to be able to use my own wifi 5GHZ router, but have not been able to find where I can disable the xfinity built in wifi, could someone assist me please ?

 

thank you ,

 

Joe

2 REPLIES
Posted by
Silver Problem Solver

Message 2 of 3
2,218 Views

Hello,

You will have to call 1-800 comcast and ask them to put the gateway in bridge mode.

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 3 of 3
2,212 Views

Thank you kindly for your swift reply !