Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now



Back to Top

connecting to cable modem web page

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎06-28-2009
Posts: 4
Message 1 of 2 (51,860 Views)

connecting to cable modem web page

All of a sudden the web page on my cable modem wont work.  I removed the router and connected directly to the modem.  Tried entering in the ip address of the default gateway and still wont bring up the cable modem web page.  I have no issues connecting to the internet.  btw tried on 3 different pcs on my network so it is not a setting on the pc  Has comcast somehow disabled the modem web pages?


Posted by
Edited on
‎06-23-2012 10:24 AM

Silver Problem Solver

Member Since: ‎06-15-2009
Posts: 3,023
Message 2 of 2 (53,327 Views)

Re: connecting to cable modem web page

[ Edited ]

I believe this is a known error with some Arris modems, which they are working on.


More info here....>http://forums.comcast.com/t5/Connectivity-and-Modem-Help/I-can-t-access-my-touchstone-modem-properti...