Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,597,176

members

48

online now

1,781,224

discussions

Back to Top

What level DOCSIS modem is needed

SOLVED
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-17-2011
Posts: 2
Message 1 of 4 (1,056 Views)

What level DOCSIS modem is needed

I need a new modem. How do I know what level DOCSIS I'm supposed to buy? Does it depend on my area?

 

3 REPLIES
Posted by
Cable Expert

Member Since: ‎06-27-2009
Posts: 13,465
Message 2 of 4 (1,122 Views)

Re: What level DOCSIS modem is needed

You want a DOCSIS 3 (D3) modem. You don't actually need it for the lower speed tiers, but you will be future proof and it may have some other benefits for you as well. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-17-2011
Posts: 2
Message 3 of 4 (1,048 Views)

Re: What level DOCSIS modem is needed

Thank you!!

Posted by
Cable Expert

Member Since: ‎06-27-2009
Posts: 13,465
Message 4 of 4 (1,043 Views)

Re: What level DOCSIS modem is needed

You're welcome! Just make sure your new modem is on the approved device list before your buy it. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon