I have logged into myxfinity, gateway xfinity, search through all related links to turn off parental control since is preventing me from opening up different websites. Parental controls are all off/disabled on both myexfinity and the gateway for all services. I also deleted all cookies and restored my computer to an earlier date; unfortunatly this was bad advice from a xfinity support help call. Bad advice because if I turn off wifi connection to the gateway comcast box, and open hot spots from my phone and using a different wifi account, the computer will connect to all websites. This is quite the pain, what can I do to fix this?
using a different wifi account, the computer will connect to all websites. This is quite the pain, what can I do to fix this?
Seems you have the answer already. Delete the account you want to use and re-add it. Something went FUBAR with the permissions apparently. You could always try re-classifying the account as a minor/restricted and then toggle it back to 18+.