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Upload Speed Help - Nest Cam with Baby Monitor

Frequent Visitor

Upload Speed Help - Nest Cam with Baby Monitor

Hey guys,

 

So we cut the cord about a year ago.  I have a 5 month old with a Nest Cam as the baby monitor.  Everything has worked great until a week ago.  My upload speeds keep dropping like crazy.  I have the 300 Mbps download and 30 upload.  I have updated my Asus AC3100 to the newest firmware.  I have done several reboots of the modem and router.  I will post my modem log which is the Arris SB8200.  Also my current download and upload speed from both www.speedtest.net and comcast beta speed test.  

 

Obviously, with a 5 yr old, 3 yr old and 5 month old sleep is very minimum but its 10x worse when the nest cam goes in and out because of upload issues.  Thanks for any help.  

 

Tired dad.  

 

PS.  The speed test I have below is better than normal.  It will bounce up to 30 upload but than drop below 1 at times.  Thus the issue with the Nest Cam.

 

Speedtest.net

 PING
23ms
 DOWNLOAD
122.43Mbps
 
 UPLOAD
7.94Mbps
 
Beta Comcast Test
 
DOWNLOAD SPEED
123.55 Mbps
UPLOAD SPEED
4.67 Mbps
 
 
Procedure Status Comment
Acquire Downstream Channel 657000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK  
Security Enabled BPI+
DOCSIS Network Access Enabled Allowed  

 
Downstream Bonded Channels
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
24 Locked QAM256 657000000 Hz -0.1 dBmV 38.7 dB 7 0
1 Locked QAM256 519000000 Hz 0.8 dBmV 40.1 dB 16 59
2 Locked QAM256 525000000 Hz 2.1 dBmV 40.7 dB 16 56
3 Locked QAM256 531000000 Hz 5.4 dBmV 42.0 dB 12 62
4 Locked QAM256 537000000 Hz 5.1 dBmV 42.2 dB 14 57
5 Locked QAM256 543000000 Hz 5.3 dBmV 42.2 dB 15 57
6 Locked QAM256 549000000 Hz 3.6 dBmV 41.5 dB 15 59
7 Locked QAM256 555000000 Hz 2.8 dBmV 41.1 dB 14 61
8 Locked QAM256 561000000 Hz 1.2 dBmV 40.3 dB 11 64
9 Locked QAM256 567000000 Hz 2.4 dBmV 41.0 dB 10 64
10 Locked QAM256 573000000 Hz 2.0 dBmV 40.5 dB 15 61
11 Locked QAM256 579000000 Hz 2.2 dBmV 40.7 dB 15 64
12 Locked QAM256 585000000 Hz 2.9 dBmV 41.1 dB 8 66
13 Locked QAM256 591000000 Hz -0.7 dBmV 39.2 dB 18 59
14 Locked QAM256 597000000 Hz 1.3 dBmV 40.3 dB 18 61
15 Locked QAM256 603000000 Hz 1.1 dBmV 40.1 dB 18 68
16 Locked QAM256 609000000 Hz 0.3 dBmV 39.9 dB 18 68
17 Locked QAM256 615000000 Hz 4.3 dBmV 41.4 dB 21 69
18 Locked QAM256 621000000 Hz 5.1 dBmV 42.0 dB 25 66
19 Locked QAM256 627000000 Hz 2.7 dBmV 40.9 dB 39 57
20 Locked QAM256 633000000 Hz 0.9 dBmV 39.8 dB 24 68
21 Locked QAM256 639000000 Hz 0.1 dBmV 38.0 dB 29 64
22 Locked QAM256 645000000 Hz -3.0 dBmV 37.0 dB 21 64
23 Locked QAM256 651000000 Hz -1.9 dBmV 35.6 dB 40 63
25 Locked Other 708000000 Hz 6.7 dBmV 37.8 dB 186411 0

 
Upstream Bonded Channels
Channel Channel ID Lock Status US Channel Type Frequency Width Power
1 45 Locked SC-QAM 35800000 Hz 6400000 Hz 44.5 dBmV
2 46 Locked SC-QAM 29400000 Hz 6400000 Hz 44.5 dBmV
3 47 Locked SC-QAM 23000000 Hz 6400000 Hz 40.0 dBmV

 
Frequent Visitor

Re: Upload Speed Help - Nest Cam with Baby Monitor

Well after tech support tried to help.  They made download better but upload worse.  And we got disconnected...so go figure

 

DOWNLOAD SPEED
321.18 Mbps
UPLOAD SPEED
0.55 Mbps
 
Latency
21 ms
 
Protocol
IPv4
 
Host
Area IV, IL
Problem Solver

Re: Upload Speed Help - Nest Cam with Baby Monitor

How do your signal stats look like? You can find them at http://10.0.0.1 or http://192.168.100.1
Frequent Visitor

Re: Upload Speed Help - Nest Cam with Baby Monitor

Isn't that what I already posted above.  Thanks for the reply

Problem Solver

Re: Upload Speed Help - Nest Cam with Baby Monitor

Oh. Sorry about that. That was meant to be posted somewhere else. How is the upload if you were directly connected to the modem and nothing else connected?
Frequent Visitor

Re: Upload Speed Help - Nest Cam with Baby Monitor

The same.  I called a friend who works for comcast and he said there is an ongoing issue in my area.  Hope it gets fixed soon.  At least its not stuff on my end.  

Official Employee

Re: Upload Speed Help - Nest Cam with Baby Monitor

Hey stape2000, 

 

Are you still having issues with your upload speeds? 




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