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Up/Download Speeds

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Up/Download Speeds

I have the Blast Tier and only getting upload of 11.35Mb/s and Download of 8.73Mb/s (see attached screen shot) or below consistently.  I have a new SB8163 and not sure if I need to buy a better (more expensive) modem?  I've got a Netgear router and have reset everything several times.  Any suggestions please?  Thanks!

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Blast Tier Test Results.png
Connection Expert

Re: Up/Download Speeds

Start here;

 

http://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474




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