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Technicolor XB6 MoCA Connectivity

Problem Solver

Technicolor XB6 MoCA Connectivity

Good evening everyone,

Just had a tech visit today and they suggested to replace my 1682 with a Technicolor XB6 (4140). Other than some massively low SNR 14.2dB on the OFDM carrier, luckily it’s not set as the primary channel, it’s been operating fine with the exception of one other thing. MoCA devices are unable to maintain a connection to this XB6. Can’t even hold a MoCA connection for anything more than minute to the Actiontec WCB6200Q. It seems the gateway is constantly closing out the MoCA connections. Yes filter is present, using a MoCA unity gain, and MoCA splitters. MoCA is enabled.

Things I attempted:
Reboot both devices
Factory Reset of both the XB6 and the WCB6200Q

I just wanted to see if there is some kind of setting or action to be done on my end to see if this can be fixed. Never happened with the TG1682. Tech is actually following up tomorrow with it as well and will also run it past him and his supervisor as well to see what they say as well.
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