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Slow Internet at night and Funky Installation

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So every night (around 6pm-Midnight) my download speeds drop and makes the internet unusable. Streaming videos on youtube is bad. Gaming is bad. Even loading simple web pages is bad.

 

Once midnight hits - the download speeds shoot up super fast like it normall is during the day. Anyone encounter this and find a fix for it?

 

Also - not sure if this is related, but the tech guy who installed my internet put the modem in the basement, in a room surrounded by concrete and set up the cable so that the modem is hanging in the air next to the circuit breaker box. Is this normal?

 

 

2 REPLIES
Posted by
Connection Expert

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Start here;

 

http://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474




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Posted by
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Thanks!  I ran through that and had no luck.

 

The key to this whole issue is that it's time dependent - and consistently during the evening. If anything was wrong with the equipment, lines, placement of modem, etc - it would always be slow. But it's always slow during the evening. 

 

Still in search of guidance. Thanks!