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SMC Model SMCD3GN

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Message 1 of 7
2,265 Views

I can't get this gateway setup. Is this model supported? I see SMCD3GNV (IMS), SMCD3GNV (NCS), but not the SMCD3GN. From what I researched, this is for Rogers? Any help appreciated.

6 REPLIES
Posted by
Silver Problem Solver

Message 2 of 7
2,257 Views

If you don't have the SMCD3GNV from Comcast, then I doubt you will be able to get the gateway provisioned. Did you buy the gateway? As far as I'm aware only the SMCD3GNV works with Comcast and it has to be leased from them.

 

I'm guessing you already called to try to get it provisioned...?

Posted by
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Message 3 of 7
2,240 Views

Thanks for the reply. I picked up a used one to use as a backup. Guess I'll put it up for auction Smiley Wink

Posted by
Silver Problem Solver

Message 4 of 7
2,234 Views

Careful, if the box belongs to Rogers (Canadian cable), they might send the Mounties after you...Eh!

Posted by
Connection Expert

Message 5 of 7
2,232 Views

If the device happens to be listed in CC's database as being stolen / missing, then they won't provision it for service




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Posted by
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Message 6 of 7
2,224 Views

CC's database? How do I check?

Posted by
Connection Expert

Message 7 of 7
2,222 Views

A customer can't access their internal intranet databases.




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We ask that you post publicly so people with similar questions may benefit from the conversation.
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