Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,612,291

members

13

online now

1,793,925

discussions

Back to Top

SB6190 internet slow,

Posted by
Edited on
‎03-21-2017 09:06 PM

Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎03-19-2017
Posts: 7
Message 1 of 2 (115 Views)

SB6190 internet slow,

[ Edited ]
1 Locked 256QAM 22 741.00 MHz 11.90 dBmV 35.78 dB 31 0
2 Locked 256QAM 1 615.00 MHz 15.50 dBmV 38.61 dB 0 0
3 Locked 256QAM 2 621.00 MHz 16.10 dBmV 38.98 dB 8 0
4 Locked 256QAM 3 627.00 MHz 15.50 dBmV 38.61 dB 2 0
5 Locked 256QAM 4 633.00 MHz 15.60 dBmV 37.64 dB 11 0
6 Locked 256QAM 5 639.00 MHz 15.60 dBmV 38.61 dB 12 0
7 Locked 256QAM 6 645.00 MHz 15.20 dBmV 37.64 dB 16 0
8 Locked 256QAM 7 651.00 MHz 14.80 dBmV 37.36 dB 13 0
9 Locked 256QAM 8 657.00 MHz 14.90 dBmV 37.36 dB 23 0
10 Locked 256QAM 9 663.00 MHz 14.70 dBmV 37.64 dB 17 0
11 Locked 256QAM 10 669.00 MHz 14.30 dBmV 37.64 dB 4 0
12 Locked 256QAM 11 675.00 MHz 14.70 dBmV 37.64 dB 1 0
13 Locked 256QAM 12 681.00 MHz 14.00 dBmV 37.36 dB 2 0
14 Locked 256QAM 13 687.00 MHz 13.70 dBmV 37.36 dB 14 0
15 Locked 256QAM 14 693.00 MHz 13.50 dBmV 36.61 dB 14 0
16 Locked 256QAM 15 699.00 MHz 12.90 dBmV 36.61 dB 18 0
17 Locked 256QAM 16 705.00 MHz 12.70 dBmV 36.61 dB 15 0
18 Locked 256QAM 17 711.00 MHz 13.40 dBmV 36.61 dB 17 0
19 Locked 256QAM 18 717.00 MHz 13.90 dBmV 36.61 dB 12 0
20 Locked 256QAM 19 723.00 MHz 14.30 dBmV 36.61 dB 5 0
21 Locked 256QAM 20 729.00 MHz 14.50 dBmV 36.61 dB 18 0
22 Locked 256QAM 21 735.00 MHz 13.20 dBmV 35.78 dB 25 0
23 Locked 256QAM 23 747.00 MHz 11.50 dBmV 36.39 dB 51 0
24 Locked 256QAM 24 753.00 MHz 11.00 dBmV 35.78 dB 80 0

 

 
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 2 5120 kSym/s 30.10 MHz 41.75 dBmV
2 Locked ATDMA 4 5120 kSym/s 17.30 MHz 44.50 dBmV
3 Locked ATDMA 3 5120 kSym/s 23.70 MHz 43.00 dBmV
4 Locked ATDMA 1 5120 kSym/s 36.50 MHz 41.50 dBmV

 

 

Does anyone have any idea? 

 

1 REPLY
Posted by
Edited on
‎03-21-2017 09:07 PM

Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎03-19-2017
Posts: 7
Message 2 of 2 (105 Views)

Re: SB6190 internet slow,

[ Edited ]

 

My internet plan

Download speeds up to 100 Mbps

 

Performance Pro

 

 

Does anyone have any idea?