Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,764,387

members

8

online now

1,919,508

discussions

Back to Top

SB6190 internet slow,

Frequent Visitor

SB6190 internet slow,

1 Locked 256QAM 22 741.00 MHz 11.90 dBmV 35.78 dB 31 0
2 Locked 256QAM 1 615.00 MHz 15.50 dBmV 38.61 dB 0 0
3 Locked 256QAM 2 621.00 MHz 16.10 dBmV 38.98 dB 8 0
4 Locked 256QAM 3 627.00 MHz 15.50 dBmV 38.61 dB 2 0
5 Locked 256QAM 4 633.00 MHz 15.60 dBmV 37.64 dB 11 0
6 Locked 256QAM 5 639.00 MHz 15.60 dBmV 38.61 dB 12 0
7 Locked 256QAM 6 645.00 MHz 15.20 dBmV 37.64 dB 16 0
8 Locked 256QAM 7 651.00 MHz 14.80 dBmV 37.36 dB 13 0
9 Locked 256QAM 8 657.00 MHz 14.90 dBmV 37.36 dB 23 0
10 Locked 256QAM 9 663.00 MHz 14.70 dBmV 37.64 dB 17 0
11 Locked 256QAM 10 669.00 MHz 14.30 dBmV 37.64 dB 4 0
12 Locked 256QAM 11 675.00 MHz 14.70 dBmV 37.64 dB 1 0
13 Locked 256QAM 12 681.00 MHz 14.00 dBmV 37.36 dB 2 0
14 Locked 256QAM 13 687.00 MHz 13.70 dBmV 37.36 dB 14 0
15 Locked 256QAM 14 693.00 MHz 13.50 dBmV 36.61 dB 14 0
16 Locked 256QAM 15 699.00 MHz 12.90 dBmV 36.61 dB 18 0
17 Locked 256QAM 16 705.00 MHz 12.70 dBmV 36.61 dB 15 0
18 Locked 256QAM 17 711.00 MHz 13.40 dBmV 36.61 dB 17 0
19 Locked 256QAM 18 717.00 MHz 13.90 dBmV 36.61 dB 12 0
20 Locked 256QAM 19 723.00 MHz 14.30 dBmV 36.61 dB 5 0
21 Locked 256QAM 20 729.00 MHz 14.50 dBmV 36.61 dB 18 0
22 Locked 256QAM 21 735.00 MHz 13.20 dBmV 35.78 dB 25 0
23 Locked 256QAM 23 747.00 MHz 11.50 dBmV 36.39 dB 51 0
24 Locked 256QAM 24 753.00 MHz 11.00 dBmV 35.78 dB 80 0

 

 
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 2 5120 kSym/s 30.10 MHz 41.75 dBmV
2 Locked ATDMA 4 5120 kSym/s 17.30 MHz 44.50 dBmV
3 Locked ATDMA 3 5120 kSym/s 23.70 MHz 43.00 dBmV
4 Locked ATDMA 1 5120 kSym/s 36.50 MHz 41.50 dBmV

 

 

Does anyone have any idea? 

 

Frequent Visitor

Re: SB6190 internet slow,

 

My internet plan

Download speeds up to 100 Mbps

 

Performance Pro

 

 

Does anyone have any idea?