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Re: Second new Motorola SURFboard® SB6121 not working!

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Member Since: ‎10-09-2011
Posts: 3
Message 1 of 2 (5,040 Views)

Re: Second new Motorola SURFboard® SB6121 not working!

I have same problem. Brand new modem not working out of box.

 

Here are my numbers:

 

Downstream power level 5 dBmV

Upstream power level 44 dBmV

S/N ratio 38 dB

 

Any suggestions?

1 REPLY
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,706
Message 2 of 2 (5,027 Views)

Re: Second new Motorola SURFboard® SB6121 not working!

Have you seen this thread ?;

 

http://forums.comcast.com/t5/Connectivity-and-Modem-Help/Having-issues-with-your-Motorola-SB6121-Ple...




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