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Re: Frequent Disconnects with Arris 6183 Modem

Regular Contributor

Re: Frequent Disconnects with Arris 6183 Modem

I also have the same setup with SB6183 and R7000 Netgear router. Also a least once a month my router disconnects. I have POE Fillter still attached because I did have an X1 Cable box about year ago now have a TiVo Bolt. Could this filter attachment be causing my issues?
Expert

Re: Frequent Disconnects with Arris 6183 Modem

Nah the filter won't interfere with your internet.

 

Start here: troubleshooting guide. If you still need help, please post your equipment details (make/model of your modem/gateway/router) and a screenshot of your signal levels and your error/event log. Thank you!