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Port Forwarding for a game server? Help!!

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Message 1 of 8
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Hello everyone, I recently moved into my new home, and got some new equipment from Xfinity. I now have an Arris TG862 with the Xfinity firmware. This is an all in one device with Wi-Fi, a modem, router, and a backup battery. I usually run a small server for Minecraft for me and my buddies to play on, and I had no trouble port forwading on my last router, but I tried to do the same thing on this new one but nobody could connect using my external IP. That is how you connect to the server, using my external IP address. For "server IP address" in the port forwading section, I did the IP of my computer with was 10.0.0.4. I PF'ed default port 25565 for the server, saved, tried to connect on the game, external IP didn't work, so I rebooted the modem, and still, nothing. Help me please?

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Message 2 of 8
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Go to the firewall settings once you're logged into the gateway and change to a lower security setting. Then try running your game server and have someone connect from the internet...

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Message 3 of 8
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It didn't work still. Any other solutions? I even disabled the firewall completely, and nothing. Rebooted the device too. It was working fine at my old house.

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Message 4 of 8
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I am having same problem (with same model Arris TG862).  I cannot get past server IP entry (10.0.0.1)...always comes up as error, so I have never been able to successfully "save" port forward data

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Message 5 of 8
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Did anyone resolve this?  I am having exactly the same problem withthe TG862 from Xfinity.  Telephone customer service was worse than worthless.

Posted by
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Message 6 of 8
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Go buy your own router, then call in, have the Arris put in full bridge mode, and use your own router to do the port forwarding. We have given this advice more times than I can count on these boards regarding Comcast's gateway devices....

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Message 7 of 8
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Hi,  My name is Paul McDaniel.  Could you please put my Arris modem put in full bridge mode?

Or tell me how to do it.

  Thanks  Paul

Posted by
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Message 8 of 8
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You can't do it. As kevj stated, you need to call in and request that.




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