Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,514,727

members

53

online now

1,715,099

discussions

Back to Top

'New' economy Internet Service speed

SOLVED
Posted by
Regular Contributor

Member Since: ‎08-20-2006
Posts: 169
Message 1 of 11 (17,510 Views)

'New' economy Internet Service speed

Good morning,

 

For the record I am using a Compaq Presario AMD Athlon(tm) 64 Processor 3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3., with IE8.

 

Yesterday I received an email from ComCast saying my Download speed for my Economy Internet Service had been increased from 1 Mbs to 1.5 Mbs.  So I did the 'Power Cycle' on my modem  and then tested at a few sites and it did seem to get better download speeds.

 

However, I notice that when I check my 'Local Area Connection' icon on my taskbar it still reads 100 Mbs for speed.  Shouldn't it read 150 Mbs?

 

Thanks and regards,

 

2harts4ever

10 REPLIES
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 52,152
Message 2 of 11 (17,824 Views)

Re: 'New' economy Internet Service speed

That's the ethernet speed negotiation between your computer and the device that is directly connected to it (modem, router, whatever you have), and it has nothing to do with CC's speeds.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Edited on
‎06-03-2010 09:07 AM

Regular Contributor

Member Since: ‎08-20-2006
Posts: 169
Message 3 of 11 (17,500 Views)

Re: 'New' economy Internet Service speed

[ Edited ]

Morning EG,

I appreciate the fast and informative reply.

Have a great day!

Regards,

2harts4ever

Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 52,152
Message 4 of 11 (17,495 Views)

Re: 'New' economy Internet Service speed

Good mornin' ! You do the same !  Smiley Happy




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎02-26-2011
Posts: 2
Message 5 of 11 (17,203 Views)

Re: 'New' economy Internet Service speed

However if your REALLY unsure about your speed of service (as stated by the Federal Communications Company ...Its something we ALL need to worry about now a days). I found a nifty little site that lets you test your Internet Connection Speed for free....maybe this will help you and some others out there! 

 

http://www.internetfrog.com/mypc/speedtest/

Posted by
Regular Contributor

Member Since: ‎08-20-2006
Posts: 169
Message 6 of 11 (17,173 Views)

Re: 'New' economy Internet Service speed

sweetfire420,

 

Interesting site. 

 

Thanks and regards,

 

2harts4ever

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎06-10-2010
Posts: 2
Message 7 of 11 (17,131 Views)

Re: 'New' economy Internet Service speed

Would some one tell me about the Speed please.

I ran the comcast speed test this morning, it showed:

PING : 9 ms, Download speed 1.44 Mbps and Upload speed : 0.37Mbps

Is this the normal speeds for Economy Service?

Sometimes it was too slow ... ( I think when my neighbor turn on his computer)....

T.T

Posted by
Connection Expert

Member Since: ‎09-29-2007
Posts: 6,441
Message 8 of 11 (17,112 Views)

Re: 'New' economy Internet Service speed

That sounds about right. But, you should look at your bill to see what you are actually supposed to be capped at.

Understand, Your speed is a Cap or Upper limit of speed available to you.  There is no guarantee you will actually attain that speed.  Your actual speed will depend on your quipment and the congestion on the Local network, regional netwrok and internet backbone.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Silver Problem Solver

Member Since: ‎01-11-2010
Posts: 5,625
Message 9 of 11 (17,087 Views)

Re: 'New' economy Internet Service speed

I have Economy Internet and that is what I get from various speedtests.

 

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎06-10-2010
Posts: 2
Message 10 of 11 (17,078 Views)

Re: 'New' economy Internet Service speed

Thanks all. I feel better now

Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 52,152
Message 11 of 11 (17,054 Views)

Re: 'New' economy Internet Service speed


sweetfire420 wrote:

However if your REALLY unsure about your speed of service (as stated by the Federal Communications Company ...Its something we ALL need to worry about now a days). I found a nifty little site that lets you test your Internet Connection Speed for free....maybe this will help you and some others out there! 

 

http://www.internetfrog.com/mypc/speedtest/


WIW, and IMO, that testing site bites for reliability and accuracy..




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program