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Modem speed upgrade

Posted by
Visitor
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Message 1 of 6
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I received notice that you've upgraded my Internet speed. Comcast supplied my modem, do I need to do anything to ensure that I am getting the top notch speed? I don't notice it being faster?
James Johnson
5 REPLIES
Posted by
Connection Expert

Message 2 of 6
834 Views

Which speed tier are you actually subscribed to ? What is the exact make and model number of your modem ? Have you properly powercycled / reset it ?




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Message 3 of 6
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If you want to really know if you are getting the speed you pay for, speedtest.net is always a great way to test out your service. They accurately test out most services and it's free to use.

Posted by
Connection Expert

Message 4 of 6
710 Views

TheComputerGuy wrote:

If you want to really know if you are getting the speed you pay for, speedtest.net is always a great way to test out your service. They accurately test out most services and it's free to use.


This test is actually better.


http://www.cc.gatech.edu/~partha/diffprobe/shaperprobe.html

It is considered a gold standard by savvy techs for accuracy and reliability in comparison to any of those run of the mill Flash/Java based type of testing sites. It has the ability to differentiate between the "Powerboost" burst speeds and the actual sustained speeds.




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Posted by
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Message 5 of 6
666 Views

What kind of modem do you have?

Posted by
Connection Expert

Message 6 of 6
655 Views

That was already asked...




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