Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,637,560

members

9

online now

1,815,350

discussions

Back to Top

Modem LED Lights and Internet Connectivity

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 4
11,777 Views

I recently activated an Arris TM822 modem. I don't seem to be having any connection issues however, the Link LED light is blinking Orange. Chatted online with a Comcast Service Rep and he assured me that that is correct. 

 

I have a Linksys Wireless N router connected as well. When I disconnect the router and connect the computer directly to the Modem, the Link LED light blinks green. 

 

Does anyone know if the Orange indicator means anything or is this correct. On my old modem (Motorola) the Link LED light blinked green even when connected to the router.

 

Thanks in advance.

3 REPLIES
Posted by
Silver Problem Solver

Message 2 of 4
11,762 Views

Simply means that when connected to the router it's connected to a 10/100 connection, when connected to the computer it's getting a 10/100/1000 connection. I wouldn't worry about it,...

Posted by
Silver Problem Solver

Message 3 of 4
11,705 Views

Just set up mine, blinking orange, working fine.

Posted by
Connection Expert

Message 4 of 4
11,690 Views

OP. More specifically, your computer's NIC (Network Interface Card) has a GigE (1000 Mbps) ethernet port whereas your router has only a (100 Mbps) ethernet port. Unless you subscribe to their Extreme 105 speedtier it really doesn't matter. With a more modern router that has more horsepower you would get faster *inter-LAN* transfers.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon