I'm experiencing horrendous packet loss between two Comcast Servers. I have attached the plot from pingplotter going to www.google.com. My internet service is horrible and this could explain why. Any idea why this is occurring?
Hi nmstough, I ran some test and I show that we are doing some work in your area that is directly impacting your services. I also see that we have a tech scheduled to come out and take of this issue for you in a few days. I will reach back out to you once the work order is completed to ensure everything is taken care of.