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Lose WiFi when landline phone in use

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Frequent Visitor

Lose WiFi when landline phone in use

When browsing on the internet, if my wife starts using the landline phone at the same time, I will lose WiFi connection.  This happens immediately when she either calls on the phone or answers the phone when I am on the internet.  Does anyone else have this problem.  It is really getting annoying.

Accepted Solution

Re: Lose WiFi when landline phone in use

Sounds like your phone and router are broadcasting in the same frequency range. Log into your router and change the WI-FI channel or change the channel on the phone if it has that feature. 

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Silver Problem Solver

Re: Lose WiFi when landline phone in use

Is it a cordless phone? 

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Cable Expert

Re: Lose WiFi when landline phone in use

Sounds like your phone and router are broadcasting in the same frequency range. Log into your router and change the WI-FI channel or change the channel on the phone if it has that feature. 




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Frequent Visitor

Re: Lose WiFi when landline phone in use

Yes, it is a cordless phone.

Connection Expert

Re: Lose WiFi when landline phone in use

Have you tried the suggestion that was given by 




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New Poster

Re: Lose WiFi when landline phone in use

Is the phone using 2.4GHz?  On the next phone, you might want to look at other options.  For example I just entered "cordless phone" into a well-known online shopping site and everything on the first page was a DECT phone on 1.9GHz.  Just an idea in case you have neighbors close by and 2.4GHz is crowded.

Frequent Visitor

Re: Lose WiFi when landline phone in use

Thanks nerdburg!  That was the problem and I had to change the channel on my router.

Frequent Visitor

Re: Lose WiFi when landline phone in use

Thanks strega7.  It is a 2.4 mHZ.  May be time for a new phone.