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Linksys EA-4500 New firmware and cloud

Posted by
Bronze Problem Solver

Message 1 of 39
8,825 Views

Just yesterday my router did a firmware update and now the modem has the cisco connect cloud installed. Anybody else using the ea-4500 got the new app for it yet. It adds new fetures and a new interface also you can now log into your router from any computer that has internet access. Just wondering if anyone else likes or dislikes the new router app. Jim  

38 REPLIES
Posted by
Regular Contributor

Message 2 of 39
8,817 Views

Jim721 wrote:

Just yesterday my router did a firmware update and now the modem has the cisco connect cloud installed. Anybody else using the ea-4500 got the new app for it yet. It adds new fetures and a new interface also you can now log into your router from any computer that has internet access. Just wondering if anyone else likes or dislikes the new router app. Jim  



I have it, and really like the interface a lot...  I don't need the ability to remote in to my router from anywhere but it's nice that it's there...  What I like most about the EA4500 is it's capable of 450MBPs on the local side, and I need high network bandwidth because I stream HD movies from my laptop a lot, and need the bandwidth to go from my laptop to the router back down to my wireless bridge...

 

In my opinion it's the best router on the market right now...

Posted by
Bronze Problem Solver

Message 3 of 39
8,812 Views

Yeah I agree i like the ea4500 alot it is the best router i ever had i love the huge signal this router puts out. My kids can play utube on there phones 6 or 7 houses down the street with no disconnecting and i can go anyware in the house with full signal bars. I would say the EA-4500 is worth the extra coin. Jim !!

Posted by
Problem Solver

Message 4 of 39
8,809 Views
Posted by
Regular Contributor

Message 5 of 39
8,805 Views

UHFhd wrote:

BRB going shopping .


LMAO!!!

Posted by
Problem Solver

Message 6 of 39
8,801 Views

Jim721 wrote:

Just yesterday my router did a firmware update and now the modem has the cisco connect cloud installed. Anybody else using the ea-4500 got the new app for it yet. It adds new fetures and a new interface also you can now log into your router from any computer that has internet access. Just wondering if anyone else likes or dislikes the new router app. Jim  


I've been remotely logging into my routers for 20 years.  There is nothing new about that.

I have an EA3500 and I absolutely HATE the new interface.  It's slow and has timed out on me thus losing what I was doing.  There are a lot of complaints on the Linksys forum about the underhanded way it was installed without asking permission.

 

I've opened a case with Cisco to get my router reverted to the non-cloud firmware.

 

Posted by
Regular Contributor

Message 7 of 39
8,793 Views

The 'Revert to Previous Firmware" button is indeed gone...  I'm sure with enough complaints, or possibly it's in the works, that option will be returned, or the ability to use the original interface will be added in...   Raises a good point though...

 

Cisco, please don't adopt Apple policies!!!!

Posted by
Bronze Problem Solver

Message 8 of 39
8,789 Views

Dont get me wrong I like the router i dont know enough about the cloud yet to say i like that or not. And yes upgrading to the cloud should have been made an option i was kinda thrown off by it when it happened. My concern is if someone gains your sign in info you can be hacked i dont like that idea. Please post back if your able to go back to the old cisco connect.

Posted by
Problem Solver

Message 9 of 39
8,787 Views

Go over to the Cisco/Linksys forum to see the hate and discontent for this forced update.  If their cloud is down, you CAN'T access your router at all.  It MUST be  connected to the Internet and it keeps all your passwords in their server.

Posted by
Regular Contributor

Message 10 of 39
8,784 Views

sabretooth wrote:

Go over to the Cisco/Linksys forum to see the hate and discontent for this forced update.  If their cloud is down, you CAN'T access your router at all.  It MUST be  connected to the Internet and it keeps all your passwords in their server.


You can...  I disconnected the modem from the router, went to 192.168.1.1 it came up and said cloud not available, and prompted me for the router password instead...  once I was in, the cloud features were gone, I could access diagnostics, the wireless settings, everything except the cloud stuff....  I went back upstairs, hooked the modem back up, came back down, and the router page had already seen that internet was back and asked did I want to login to the cloud LOL....

Posted by
Problem Solver

Message 11 of 39
8,781 Views

bnaughty wrote:

sabretooth wrote:

Go over to the Cisco/Linksys forum to see the hate and discontent for this forced update.  If their cloud is down, you CAN'T access your router at all.  It MUST be  connected to the Internet and it keeps all your passwords in their server.


You can...  I disconnected the modem from the router, went to 192.168.1.1 it came up and said cloud not available, and prompted me for the router password instead...  once I was in, the cloud features were gone, I could access diagnostics, the wireless settings, everything except the cloud stuff....  I went back upstairs, hooked the modem back up, came back down, and the router page had already seen that internet was back and asked did I want to login to the cloud LOL....


I stand corrected then as the Cisco forum says the otherwise.

Posted by
Regular Contributor

Message 12 of 39
8,775 Views

sabretooth wrote:

I stand corrected then as the Cisco forum says the otherwise.


Misinformation exists in all shapes and forms...

Posted by
Bronze Problem Solver

Message 13 of 39
8,772 Views

I read that on the cisco site. If you dont have a internet connection the cloud will ask for your router password and then you can access the router the old way. No panic there guys..

Posted by
Regular Contributor

Message 14 of 39
8,769 Views

anyone ran the speedtest in the router page?  it's so terribly off...

Posted by
Problem Solver

Message 15 of 39
8,764 Views

bnaughty wrote:

sabretooth wrote:

I stand corrected then as the Cisco forum says the otherwise.


Misinformation exists in all shapes and forms...


Did you verify all configuration options were available and your Cisco Connect software was still on your computer?

Posted by
Bronze Problem Solver

Message 16 of 39
8,758 Views

No the Cisco connect software is auto deleted after the cloud update. However if you need to reset your router to factory specs it says to use your cisco connect cd to set it back up.

Posted by
Regular Contributor

Message 17 of 39
8,756 Views

I didn't install the Connect software, but here's what's available in offline mode:

 

http://i1226.photobucket.com/albums/ee409/bfielding80/offlinecisco.jpg

Posted by
Problem Solver

Message 18 of 39
8,745 Views

Jim721 wrote:

No the Cisco connect software is auto deleted after the cloud update. However if you need to reset your router to factory specs it says to use your cisco connect cd to set it back up.


Nuff said.

Posted by
Problem Solver

Message 19 of 39
8,729 Views

Wow, we just found this.  This is what you agree to when you agree to use their cloud.

 

http://www.cisco.com/web/siteassets/legal/connect_cloud_supp.html

 

If you don't agree, oh well.

Posted by
Bronze Problem Solver

Message 20 of 39
8,610 Views

Update: After reading tons of stuff on the new cisco connect cloud i decided to take my EA-4500 back and I purchased the Netgear WNDR-4500 workes every bit as good as the cisco maybe better and no cloud.

Posted by
Regular Contributor

Message 21 of 39
8,611 Views

Jim721 wrote:

Update: After reading tons of stuff on the new cisco connect cloud i decided to take my EA-4500 back and I purchased the Netgear WNDR-4500 workes every bit as good as the cisco maybe better and no cloud.



That router's every bit as good...  good choice...

Posted by
Problem Solver

Message 22 of 39
8,608 Views

bnaughty wrote:

That router's every bit as good...  good choice...

Better.

Posted by
Problem Solver

Message 23 of 39
8,604 Views

Cisco has now posted the non-cloud firmware on their support site for the router.

They appear to have been innundated with requests for the old firmware.

Mine is now back to being just a router.

 

Posted by
Bronze Problem Solver

Message 24 of 39
8,598 Views

Yeah I figured they would have to do something im just not happy the direction cisco is going so i avioded the noid and got the netgear I also like the fact you can track your data usage on the cisco this was not an option. Im glad you got your old firmware back good luck with it.

Posted by
Problem Solver

Message 25 of 39
8,516 Views

IMHO, much ado about nothing.  You are giving up nothing in network security, nor are you losing any access to your router's configuation.  I understand about the concern about privacy, and some folks will simply never be comfortable with aspects of cloud computing.  I think that Cisco should have anticipated this, and been a bit more circumspect in auto updating the firmware, but aside of that, no big woof.  As with any hardware purchases, I had already registered my router from day one anyway.  Nothing scary/evil in their TOS.

 

Anyone who desires to not use this firmware has the option to use the "classic" firmware, which is what they should have offered in the firsat place, would have saved a lot of angst.

 

Persoanlly, at this point, I am fine with the cloud adaptation, but am still evaluating it before I consider myself a total convert...

Posted by
Regular Contributor

Message 26 of 39
8,354 Views

Recent network issues such as high ping, decreased upload speed, overall decrease in local bandwidth, frequently having to powercycle my wireless bridge while streaming because of dropped connection or movie stops, or powercycling the router to restore internet has prompted me to start fresh, factory reset everything, and use the latest non-cloud firmware...  My network is running the best it ever has up to this point...

 

Very pretty interface Cisco, and I can see how some people would like the functionality of the cloud, but I'm not about to jeopardize they was my local network runs for a pretty blue page...

 

Ping has decreased from ~65 - ~95 to ~10 to ~25, upload speed has DOUBLED, I consistently get my download speed, over wifi, a floor below the router...

 

All wireless connections, including my bridge report 300Mbps link state....   Running great...

 

But I do have a question...  where's my 450Mbps link rate?  I have the EA4500, capable of 450Mbps, and installed the Half-Height MiniPCI Intel Centrino Unltimate N 6300 AGN in all laptops, a card thats capable of 450Mbps link....  Definately no complaints at all with 300Mbps, but am I missing something?

Posted by
Problem Solver

Message 27 of 39
8,347 Views

It really does not matter what the 'link' rate is.  What is your actual speed computer to computer wirelessly?  You will be amazed on how fast it is not.

Posted by
Regular Contributor

Message 28 of 39
8,342 Views

I was mainly referring to each computer's connection to the router, the card and router are both capable of 450Mbps...  got a reccomendation to run computer to computer wifi performance?  Don't feel like searching...

Posted by
Problem Solver

Message 29 of 39
8,340 Views

Just transfer a 500MB or 1GB file and time it.  Now simply do the math.

Posted by
Regular Contributor

Message 30 of 39
8,333 Views

Copied a half gig file...  didn't time it, but reached 6.1MB/s not Mbps, and was still climbing but the file finished before it got any higher....

Posted by
Problem Solver

Message 31 of 39
8,328 Views

That's a whopping 48.8 Mbps transfer rate.  Like I said, you will never achieve the 300 or 450 Mbps rate.

Posted by
Regular Contributor

Message 32 of 39
8,324 Views

Thanks...  That was computer to computer...  my typical streaming is from computer to router to bridge to TV...  guess I'll go ahead and hook up a 500GB drive to the router, and stream from there...  been meaning to do that...

Posted by
Problem Solver

Message 33 of 39
8,321 Views

And that speed will be the limit of your Comcast speed without the hard drive.

Posted by
Regular Contributor

Message 34 of 39
8,317 Views

How so?  It's all being done locally...  Movie stored on either my computer or connected drive, streaming to other locally connected devices....  I should be able to disconnect my modem and still achieve that...

Posted by
Problem Solver

Message 35 of 39
8,311 Views

What is your Comcast package?  What is the download and upload speed?

Posted by
Regular Contributor

Message 36 of 39
8,307 Views

Blast...  I just don't see how anything I'm doing within the local network is dependent on my comcast speed...

Posted by
Problem Solver

Message 37 of 39
8,305 Views

Blast is fine then.  But what if you had the lowest speed like 3Mbps down?  It called download the full HD movie to your network and now watch it. 

Posted by
Regular Contributor

Message 38 of 39
8,302 Views

The movie has already been downloaded, and saved....  I'm not streaming from the internet...  I'm streaming a local file across local devices...

Posted by
Problem Solver

Message 39 of 39
8,300 Views