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Limited Access message on Wi-Fi for laptop

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Member Since: ‎11-13-2013
Posts: 4
Message 1 of 7 (2,066 Views)

Limited Access message on Wi-Fi for laptop

I am using a modem with rented comcast wireless router. I have been receiving a Wi-Fi connection message of "Limited Access" for our Laptop. This is a new issue that has me frustated. I went thru my network and checked my Firewall to ensure access for all of our devices. I was sure to enter the specific IP and MAC addresses of said Laptop. I am not having any issues with my multiple other devices except this Laptop. It is a work device that the employer IT techs checked and found no issues. This Laptop only has a problem logging into my Comcast network and no issues on many other Wi-Fi networks. I am able to run wi-fi on a tv, ipads, androids, and blueray players for Netflix. 

 

What am I missing?

Any ideas would be of great help.

Thanks

6 REPLIES
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Member Since: ‎12-30-2013
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Message 2 of 7 (2,044 Views)

Re: Limited Access message on Wi-Fi for laptop

What router are you using from Comcast?

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Member Since: ‎11-13-2013
Posts: 4
Message 3 of 7 (1,992 Views)

Re: Limited Access message on Wi-Fi for laptop

netgear-N 150 Router WNR1000

modem- Moterolla Surfboard model SB5100

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Member Since: ‎11-13-2013
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Message 4 of 7 (1,953 Views)

Re: Limited Access message on Wi-Fi for laptop

Last might I reset my Router using the reset button as well as unplugging the power to recycle it. Our laptop is still showing Limited Access.

 

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Member Since: ‎06-20-2007
Posts: 10
Message 5 of 7 (1,845 Views)

Re: Limited Access message on Wi-Fi for laptop

I don't know what operating system you have but on my new windows 8 pc I was having the same problem and after updating the driver on my wireless card that seemed to do the trick. Try that and see what happens. Good luck.

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Member Since: ‎11-13-2013
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Message 6 of 7 (1,832 Views)

Re: Limited Access message on Wi-Fi for laptop

Thanks. I'm running win 7. After further research I discovered my issue was my old outdated rented wireless router was dead.
I decided to go out and purchase a more powerful 3.0 Motorola Surfboard wireless 4 port router/modem to fix my issue. I got a much more powerful device that in my situation will save me in the long run.
Thanks for the reply.
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Member Since: ‎06-20-2007
Posts: 10
Message 7 of 7 (1,812 Views)

Re: Limited Access message on Wi-Fi for laptop

Great I'm glad that worked out for you.